As part of Twitter’s efforts to rid its platform of abuse and hate, the company is teaming up with researchers Susan Benesch, a faculty associate at the Berkman Klein Center for Internet & Society at Harvard University, and J. Nathan Matias, a post-doc research associate at Princeton University, to study online abuse. Today, Twitter is

Facebook retracted his chats, and is now trying to normalize the behavior TechCrunch reported last night that Facebook retracted Facebook messages sent by Mark Zuckerberg and other executives from their recipients’ inboxes. That’s an ability normal Facebook users don’t have. But now Facebook tells me it plans to make an “unsend” feature available to all

It’s becoming common to say that Mark Zuckerberg is coming under fire, but the Facebook CEO is again being questioned, this time over a recent claim that Facebook’s internal monitoring system is able to thwart attempts to use its services to incite hatred. Speaking to Vox, Zuckerberg used the example of Myanmar, where he claimed

Privacy watchdogs in Canada and British Columbia are combining existing investigations into Facebook and AggregateIQ. The latter being a Victoria-based ad targeting tech company that has been linked to Cambridge Analytica, the political consultancy at the center of the Facebook data misuse storm. CA whistleblower Chris Wylie — who last month gave public testimony revealing how

In an interview with Bloomberg, Facebook’s Sheryl Sandberg disclosed the fact that ongoing privacy revelations around Cambridge Analytica have some advertisers skittish. When asked about how many advertisers had paused their ad spending, Sandberg would only get as specific as saying that “a few” had done so, leaving plenty of room for interpretation. She told

Facebook isn’t backing down from Stories despite criticism that it copied Snapchat and that Instagram Stories is enough. Instead, it’s committed to figuring out how to adapt the slideshow format into the successor to the status update. That’s why today the company is launching three significant tests that make Facebook Stories a default way to

Australia’s privacy watchdog has opened an investigation into Facebook in the wake of the Cambridge Analytica data misuse scandal. Yesterday Facebook revealed that more users than previously thought could have had their personal information passed to the company back in 2014 — saying as many as 87 million Facebook users could have had their data “improperly

“This is going to be a never-ending battle” said Mark Zuckerberg. He just gave the most candid look yet into his thoughts about Cambridge Analytica, data privacy, and Facebook’s sweeping developer platform changes today during a conference call with reporters. Sounding alternately vulnerable about his past negligence and confident about Facebook’s strategy going forward, Zuckerberg

Facebook is spelling out in plain English how it collects and uses your data in rewritten versions of its Terms of Service and Data Use Policy, though it’s not asking for new rights to collect and use your data or changing any of your old privacy settings.The public has seven days to comment on the

Facebook is showing an unprecedented level of transparency around its latest effort to suspend Russian trolls trying to influence elections and mislead the public as it tries to regain the trust of users and the government. The company shared both stats about the account deletions and samples of the content they shared. Facebook has removed

Red flags and “disputed” tags just entrenched people’s views about suspicious news articles, so Facebook is hoping to give readers a wide array of info so they can make their own decisions about what’s misinformation. Facebook will try showing links to a journalist’s Wikipedia entry, other articles, and a follow button to help users make

Perhaps aiming to snag some attention away from Snapchat’s big group video call update out this morning, Facebook also announced an update to its chat app Messenger, which will now allow users to share 360-degree videos and HD quality video (720p). In both cases, you’ll have to capture the photo or video outside the Messenger

Facebook has been caught archiving videos users thought they had deleted. The New York Magazine flagged the problem to the company last week, after a user downloaded their Facebook archive and was surprised to discover multiple takes of a video they had thought had been discarded at the time the recording was made, years earlier. Facebook has

Without warning, Instagram has broken many of the unofficial apps built on its platform. This weekend it surprised developers with a massive reduction in how much data they can pull from the Instagram API, shrinking the API limit from 5,000 to 200 calls per user per hour. Apps that help people figure out if their

Genius, the big database of song lyrics and musical knowledge, is today launching its own version of “stories,” the Snapchat and Instagram-like short form sharing format that’s been rapidly spreading to a number of sites and apps, including Facebook, Messenger, Skype, and even Google. Genius’ “Song Stories,” as the new product is called, combine Genius

Facebook is scrambling to add safeguards against abuse of user data as it reels from backlash over the Cambridge Analytica scandal. Now TechCrunch has learned Facebook will launch a certification tool that demands that marketers guarantee email addresses used for ad targeting were rightfully attained. This new Custom Audiences certification tool was described by Facebook representatives

At a time when the models of traditional social networks are being questioned, it’s more important than ever to experiment with alternatives. Arbtr is a proposed social network that limits users to sharing a single thing at any given time, encouraging “ruthless self-editing” and avoiding “nasty things” like endless feeds filled with trivial garbage. It’s

Joanna Glasner Contributor More posts by this contributor What does it take to be a startup that raises huge sums quickly? Not a minimalist? Startups will gladly store, manage and deliver your items When Facebook loses, who wins? That’s a question for startups that may be worth contemplating following Facebook’s recent stock price haircut. The

These kinds of leaks didn’t happen when I started reporting on Facebook eight years ago. It was a tight-knit cult convinced of its mission to connect everyone, but with the discipline of a military unit where everyone knew loose lips sink ships. Motivational posters with bold corporate slogans dotted its offices, rallying the troops. Employees

In January, Facebook announced that it would be changing its feed algorithm to promote users’ well-being over time spent browsing content. That’s a relatively new approach for a company whose ethos once centered around “move fast, break things.” It wasn’t all that long ago (approximately a year and a half before the algorithm change) that

Desperate to show it takes thwarting misinformation, fraud and spam seriously, Facebook just revealed that it’s hosting a private “Fighting Abuse @Scale” invite-only conference in San Francisco on April 25th. Speakers from Facebook, Airbnb, Google, Microsoft and LinkedIn will discuss how to stop fake news, prevent counterfeit account creation, use honeypots to disrupt adversarial infrastructure and how machine

A racial slur GIF slipped into GIPHY’s sticker library earlier this month, prompting Instagram and Snapchat to drop their GIPHY integrations. Now Instagram is reactivating after GIPHY confirmed its reviewed its GIF library four times and will preemptively review any new GIFs it adds. Snapchat said it had nothing to share right now about whether

Twitter today is introducing a new feature that will make it easier to share a key moment from a live video, so those viewing the tweet don’t have to scroll to the part of the broadcast you want to talk about. The feature, called “Timestamps,” is something Twitter says it built in response to existing

Facebook has begun letting partners fact check photos and videos beyond news articles, and proactively review stories before Facebook asks them. Facebook is also now preemptively blocking the creation of millions of fake accounts per day. Facebook revealed this news on a conference call with journalists [Update: and later a blog post] about its efforts

In a move that was probably inevitable, LinkedIn is introducing video advertising as one its Sponsored Content formats. Although my LinkedIn newsfeed already includes plenty of video, Abhishek Shrivastava, director of product for LinkedIn Marketing Solutions, explained for advertisers, the only way to incorporate videos was to link to other websites. Now, the Microsoft -owned

In a surprise change, Facebook will give up one major data source that the company uses to help advertisers target relevant users on the platform. The company just announced that it will end a feature called Partner Categories, launched back in 2013 out of a partnership between Facebook and major data brokers. Third party data

Convincing humans to buy products is a massive business called marketing, and few areas of marketing are growing as fast as influencer marketing. Influencers on platforms like Instagram, Pinterest, and YouTube can command prodigious fees based on their audience size and engagement: some data suggests that a single video on YouTube by a top influencer

With Facebook facing a wave of public backlash over how it has handled user data over the years — a backlash that was kicked off two weeks ago with the revelation that data analytics firm Cambridge Analytica had worked on targeted election campaigns using personal and private Facebook data — the company today announced a

Mark Zuckerberg’s friend count continues to tick down in the face of a major data misuse scandal griping the company. The latest individual to #DeleteFacebook is no less than the privacy commissioner of New Zealand. Writing in The Spinoff, John Edwards accuses Facebook of being non-compliant with the New Zealand Privacy Act — and urges other

Turns out there is a link between Peter Thiel’s secretive big data analytics firm, Palantir, and Cambridge Analytica — the political consulting firm at the center of the current Facebook data misuse scandal. Starting in 2013, the New York Times reports that a UK-based Palantir employee worked with Cambridge Analytica — going on to gain access to